Upgrade Policy

Upgrade guarantee policy: In case you want to upgrade your Hemingway cable, we will accept your Hemingway based on the years of ownership:

• 91 days–1 year: 90%
• 1–2 years: 80%
• 2–3 years: 70%
• 3–4 years: 60%
• 4–5 years: 50%

(Original MSRP cable at time of purchase will be retained.)